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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

King of the Baggers: Riding The Harley-Davidson Screamin' Eagle Factory Road Glide Race Bike

What It's Like To Ride A Harley Superbike Credit: Photos by Brian J. Nelson and Kevin Wing Kyle Wyman knows a thing or two about superbikes. Having ridden quite a few over the years as a MotoAmerica rider, and having built some himself as a MotoAmerica team owner – including the Ducati Panigale V4R he campaigned most recently – the 2021 MotoAmerica King of the Baggers champion didn’t mince his words when describing the synergy between himself, Harley-Davidson, and the Road Glide he took all the way to the title.

Harley-Davidson Tops 2013 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealers outscored dealers from other brands to take the top spot in the Pied Piper Prospect Satisfaction Index U.S. Motorcycle Industry Study for the second consecutive year. The annual study measures the effectiveness of motorcycle dealerships, rating them on how they perform in different categories, such as inviting customers to sit on a floor model, offering demo rides and asking for a customer’s contact information.