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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

Airhawk Introduces DS Comfort Seating System For Dual Sport Bikes, Bikes With Narrow Seats

Airhawk, Inc., has introduced the DS Comfort Seating System, a cushion designed specifically for motorcyclists who ride dual sport bikes or bikes with narrower seats. Features of the DS cushion include a narrow front to match the seat profile of most dual sport/adventure bikes and bikes with narrow seats.  A tapered-down front minimizes unwanted pressure on the scrotum, and a heavy-duty hold-down strap system ensures a secure fit to the bike.  The DS also works well with narrow customized or aftermarket seats that have been installed for the purpose of getting the rider lower to the ground.

Harley-Davidson Closing Australian Cast Wheel Subsidiary

Harley-Davidson is closing its cast wheel and hub producing subsidiary New Castalloy, deciding to outsource production to third-party suppliers. Based in Adelaide, Australia, New Castalloy produces about 1,450 wheels and 500 wheel hubs per day for Harley-Davidson. That work will be transferred to outside suppliers by the middle of 2013.