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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

EagleRider Introduces Pillion Tour Program for Non-Riders

Motorcycle tour operator EagleRider is launching a new program for non-riders. Celebrating its 20th anniversary this year, EagleRider offers motorcycle rentals and guided motorcycle tours. Until now however, you had to have a motorcycle license or ride as a passenger with another traveler who does.

Zero Motorcycles Named to Made in USA Foundation Hall of Fame

The Made in the USA Foundation has named Zero Motorcycles to its 2012 Hall of Fame class, recognizing the electric motorcycle manufacturer’s commitment to American manufacturing. Zero Motorcycles, founded in 2006 in Santa Cruz, Calif., by former NASA engineer Neal Saiki, becomes the second motorcycle manufacturer named to the Foundation’s Hall of Fame. Harley-Davidson was inducted in 2011.