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Harley-Davidson Tops 2013 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealers outscored dealers from other brands to take the top spot in the Pied Piper Prospect Satisfaction Index U.S. Motorcycle Industry Study for the second consecutive year. The annual study measures the effectiveness of motorcycle dealerships, rating them on how they perform in different categories, such as inviting customers to sit on a floor model, offering demo rides and asking for a customer’s contact information.

Motorcycle.com Adds a New Editor

While some moto publications are cutting back and constricting, Motorcycle.com is proud to announce the addition of a new editor to our masthead. MO readers, meet Jon Langston, our new Associate Editor. I knew Langston was a cool cat when I first met him at the Harley-Davidson Blackline unveiling in January 2011.

Storm Tears Facade Off Colorado Harley-Davidson Dealership

A Harley-Davidson dealership in Pueblo, Colo., suffered some serious damage after heavy winds from a spring storm ripped off the wall of the dealership’s second floor. The 34,000 square-foot Outpost Harley-Davidson dealership on I-25 in Pueblo usually features a high front wall that sticks up above the building’s gable roof (see the “before” picture below). The damage occurred early in the morning and it’s not clear at this point if anyone was around when it happened.