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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

Burly Preload Adjusters Available for Harley-Davidson Sportster And Dyna Models

For the discerning Harley-Davidson Sportster or Dyna rider who wants a bit of suspension adjustment, Burly has just released a line of preload adjusters for both models. Designed to replace the OEM fork caps, the machined aluminum adjusters can be installed in well under an hour with basic tools and are available for 39mm and 49mm Sportster and Dyna forks.  The adjusters sit tight against the triple tree to avoid handlebar interference and are available in clear or black anodized finish. Check out the Burly web site or contact your local dealer to get a set. Retail pricing is set at $139.95

Zero Motorcycles Launches Dealer Network

Zero Motorcycles announced a new network of eight dealerships as the electric motorcycle company begins the transition from an online-based sales model to a traditional showroom sales model. Until now, Zero conducts its sales over the Internet with the help of a system of Independent Representatives around the country who use a handful of demo models instead of actual inventory to showcase the brand. As both demand and production have increased, Zero is ready to adopt a new dealer-based model.