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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

European-Spec 2014 Harley-Davidson Electra Glide Ultra Classic Getting Twin-Cooled Engine

Earlier this week, Harley-Davidson revealed its 2014 lineup including the introduction of new precision cooling Twin-Cooled engines with both liquid- and air-cooling. For the U.S., customers can find the new Twin-Cooled engine technology on the Electra Glide Ultra Limited, CVO Limited and the Tri-Glide, but customers in Europe will also find a Twin-Cooled engine mounted on the Electra Glide Ultra Classic. The U.S.

Harley-Davidson Opens First Showroom in Vietnam

Harley-Davidson has opened its first dealership in Vietnam, the world’s fourth largest market for motorcycles. Located in Phu My Hung in District 7 of Ho Chi Minh City, the new Harley-Davidson of Saigon opened its doors this past weekend with a full lineup of 27 models. Vietnam is one of the world’s largest markets with sales of 3.1 million two-wheelers in 2012, trailing only China, India and Indonesia.