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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

Storm Tears Facade Off Colorado Harley-Davidson Dealership

A Harley-Davidson dealership in Pueblo, Colo., suffered some serious damage after heavy winds from a spring storm ripped off the wall of the dealership’s second floor. The 34,000 square-foot Outpost Harley-Davidson dealership on I-25 in Pueblo usually features a high front wall that sticks up above the building’s gable roof (see the “before” picture below). The damage occurred early in the morning and it’s not clear at this point if anyone was around when it happened.

India Raises Import Duty on Motorcycles to 75%

The government of India has laid out its budget for 2013-2014, increasing the import duty for large motorcycles. The news will impact several major manufacturers hoping to gain a stake in the world’s second largest motorcycle market. India has become the hotspot for manufacturers but one of the biggest obstacles they face is the duty India levies on luxury goods.