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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

Motorcycle.com Weekly Community Round-up

Here are a few things going on around the Motorcycle.com Forum Network: Do you use your rear brake?? Another double question mark post. mrcubes2u on the Ducati Monster forums asks if you ever use your rear brakes.

Harley-Davidson Tri-Glide Led Inauguration Parade

While at the time, most of the attention was on President Barack Obama, motorcycle enthusiasts would have surely noticed the one-of-a-kind 2009 Harley-Davidson Police concept Tri-Glide Ultra Classic which led the inauguration parade to the White House on January 20th. Lieutenant Scott Fear, Commander of the U.S. Park Police Motor Unit, led a dozen side car-equipped Electra Glides in a formation riding the heavily modified Trike, which was sourced by Harley-Davidson of Frederick.