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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

AMA Honors Zero and Scot Harden with Bessie Stringfield Award

The American Motorcyclist Association has bestowed a special recognition award to Zero Motorcycles and its Vice President of Marketing, Hall-of-Famer Scot Harden, for their work in attracting new riders and the positive impact they’ve delivered to mainstream media. Harden (pictured above from our recent Zero FX dirt riding review) and Zero were awarded the AMA Bessie Stringfield Award which recognizes individuals who have been instrumental in bringing emerging markets to motorcycling. The award is named after 2002 AMA Hall of Fame inductee Bessie Stringfield, the first African-American woman to ride solo across the United States and a civilian motorcycle dispatch rider for the army in World War II.

Donation of Photos and Memorabilia to Harley-Davidson Museum Reveal Glimpse of Early Days at Harley

Harley-Davidson Museum today posted on its Facebook page a selection of photos it received as part of collection of images and memorabilia donated by a former Harley employee. According to the Facebook post former H-D employee Bob Jameson donated “ two scrapbooks, numerous photographs, news clippings and other company related materials” for the museum’s collection. Jameson, following in his father’s footsteps, worked for The Motor Company, and in 1960 helped develop a motorcycle suited for use in the Vietnam war.