Payment
1)UK Payments accepted are: Paypal, Cheque or Uncrossed Postal Order.
2)Outside UK Payments accepted are: Paypal, EU Cheques (NO MONEY ORDERS)
Payment is expected within 7 days. After this date a non payer alert will be opened.
Returns
Returns for items that are not as described and are a fault of ours, are accepted. We cover 2nd class standard postage costs on this type of return. Returns for items not compatable with consoles or PC's are only acceptable at our discretion. We will not cover any postage costs for this reason, and only the initial item cost would be refunded.
Problems
Hopefully you will not experience any issues with any product you purchase from us, however, if an issue does occur, please contact us and we WILL resolve it for you.
Questions
If there is something we have not covered here, please feel free to send us an email. We do our best to answer questions within a few hours during 0900-2200. If you do not receive a reply quickly, don’t worry as the question may have been referred to our technician for assessment.
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