Refunds will be given if the description is incorrect or an item is faulty. In the event that items are mis-described (even we get it wrong sometimes!!! or an item is faulty then we will refund the cost of the goods plus postage both ways.
It is your responsibility to ensure that you are bidding for the correct item for your bike. However, in the event that you make a mistake and order an incorrect part then we are willing to refund the cost of the item but will not refund or be liable for any postage costs.
Refunds will only be given if you contact us prior to returning goods. Contact should be made within 7 days of receipt of goods and returned back to us (if agreed) within a further 7 days. Goods received outside of this period will not be eligible for refund.
Refunds will be only be made upon receipt of returned goods.
Please note that all goods are security marked. Unfortunately this is due to a number of unscrupulous buyers who have attempted to return their own non-working items to me. All items will be checked for this marking prior to refund.
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