1. Return must be done within 30 days after the buyer receives the item. The Buyer is responsible for return shipping unless we sent the wrong item or item damaged during transit.
2. If you are satisfied with our items and services, please leave us a Positive Feedback with an overall Detailed Selling Rating (DSR) of 5 stars. It is really important to eBay sellers. When you rate the shipping time section, please take international shipping into consideration. Thank you so much for your support!
3. If you have any problems with our items or services, please contact us immediately so that we could do our best to solve your problem. We understand the concerns and frustrations you might have, and will try our best to solve the issues. Please email us BEFORE leaving any 1, 2 or 3 ratings, negative/neutral feedbacks or open any disputes. Your understanding and help will be highly appreciated!
4. If you find any damaged items, wrong items or items not as described, please contact our customer services within 30 days. After receiving the return we will do replace or full refund.
5. Please do not hesitate to contact us anytime before or after your purchase, we are happy to respond to any questions you may have as soon as possible. However, due to the time zone difference between us, sometimes we may not be able to reply your emails immediately. Please allow 1 business day for us to respond. Thanks for your patience!
Everything can be resolved through communication!