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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

Harley-Davidson Opens Latin America Office in Miami

Harley-Davidson opened a new regional headquarters in Miami, Fla., to house the company’s Latin America operations. The new Harley-Davidson Latin America headquarters supports the Motor Company’s subsidiaries in Brazil, Mexico and other countries in Central and South America. Harley-Davidson projects international sales to exceed 40% of the company’s revenue by 2014 with the Latin America office a prime area of growth.

2015 Harley-Davidson CVO Lineup Revealed

Harley-Davidson revealed its four-model Custom Vehicle Operations lineup for 2015, adding new CVO versions of the Road Glide Ultra and Street Glide to go with the returning CVO Softail Deluxe and CVO Limited. Our own Evans Brasfield is currently in Sonoma, Calif., for Harley-Davidson’s 2015 press launch, and he’ll have full first ride reports later this week. For now, let’s take a look at the CVO models.