Two Bothers. Two Different Paths. One Bloody Destination. In the Wild
West at the turn of the century two young brothers watch as their
Grandpa (Willie Nelson) is gunned down in cold blood. The desperados
kidnap the older boy while a priest takes in the younger one. Thirteen
years later these two brothers will cross paths again as they both seek
revenge each in their own way.
Please
read below for any information regarding Australian Postage,
International Postage, Feedback, Postage Methods, Payment Methods,
Region Coding Explained, TV Formats Explained, DVD Format Specifics,
Import Tax, Refund Policy
Postage Within Australia
Regular Post: Here
at Essential DVDs we offer free regular post on all our items when
delivering to Australian addresses. Regular post is Australia Posts'
basic delivery service, it does not have tracking and takes an average
of 4 to 6 working days for delivery. Please note, this estimated
delivery time is from when the item is posted, not when the item has
been paid for. Delivery times of as low as 2 working days or as long as
10 working days occasionally occur. As I do not work for Australia post,
I cannot do anything about these delays, nor can I track items that get
delayed in the mail system without an added tracking number. This
service is for within Australia only, for International Postage please
the section for International Postage.
Registered Post: There
is the option for customers to add tracking and signature upon delivery
to any order using Registered Post. This comes at a charge of $3.50 per
order, and covers any size order. We recommend Registered Post as this
100% guarantees against any chance of orders being lost in the mail.
Registered Post delivery times are the same as Regular Post - 4 to 6
working days on average.
Express Post: For
customers who want their order delivered as soon as possible, we offer
Australia Posts' Express service at $8.00 per order. Express Post
delivers within 24-36 hours to 80% of Australia's business and private
addresses. The remaining 20% of rural addresses may take a little
longer, but is much faster than Regular Post.
All items are
posted within 2 working days of payment received, and the most recent
address provided will be used as the shipping address (usually the
PayPal address). Please inform us of any address change so that items
are posted to the correct destination. All addresses are printed
directly from the eBay invoices so there can be no spelling mistakes in
addresses.
International Postage
A
single DVD can be shipped anywhere in the world for $5.00 via Standard
International Post. This service has no tracking, and takes 10-15
working days depending on the country the item is being delivered to.
Additional DVDs will also cost $5.00, and the price is slightly higher
for anything heavier or in a Boxed Set. Items can be sent
internationally with tracking via Registered International Post for a
total of $13.00
Import Tax: Some
countries around the world have import taxes associated with importing
goods from overseas. We are not responsible for paying the taxes
required for international customers to receive their orders. Please
make sure you understand your countries import tax laws before
purchasing
Postage Packaging
We
take the utmost care when packaging DVDs for shipment. All DVDs will be
posted within bubble padded bags. Foam beads and cardboard
sheeting may also be used where required. This has been found to be the
most effective method for shipping DVDs. Despite many trials using
different materials over the past 6 years, occasionally items get
damaged in the post. On the rare occasion that a DVD case is cracked,
please notify us and we will send out a new case, or refund the cost of a
new case. In the event of a disc spilling loose inside the cover, and
subsequently being scratched, a replacement will be sent out, or full
refund issued upon return of the DVD.
Feedback
This
account is set to leave feedback automatically for customers once
orders are posted. It would be appreciated if customers would do the
same once items arrive. Please email us regarding any issues involving
damaged items in the post, or faulty DVDs before leaving feedback as
these issues are Australia Post or Supplier related, and are not a
direct reflection of the service we provide. Of course, eBay's feedback system is completely voluntary. If you
don't want to leave us feedback that is fine.
Payment Methods
Please make payment within 7 days of
purchase. If you need longer for payment, email us and other
arrangements can usually be made. Accepted Payment Methods are PayPal,
Bank Deposit, and Money Order.
PayPal Instant Payments are the fastest method of
payment. Please be aware that PayPal eCheques take up to 7 working days
to clear.
If paying via Bank Deposit, please complete the Checkout Process on
eBay to access our Bank Account details. Using Internet Banking is the
easiest way to complete a Bank Deposit, but if you would rather complete
the deposit in person make sure you have a St George / Bank SA branch
nearby. PLEASE
leave your eBay user ID as reference when you complete a bank deposit! We take anything from 5 - 15
deposits a day and it causes delays when deposits show up with no
description. When that happens we cannot post the item until we have
successfully matched the deposit to an order, and sometimes this can
take as long as 2 weeks as many items sell for the same price. Also, please allow 3 to 4
working days for a deposit to clear. Some banks are quicker than others.
Money
Orders are also accepted, but they are an added expense to the buyer
and will take roughly 4 working days to reach us, meaning the order will
take a further 4-6 working days after that to arrive. Estimated
delivery time for orders paid via Money Order is 10-12 working days.
If you don't intend to pay for an item, DO NOT purchase it. It just wastes our time...
We will follow through eBay's dispute process to obtain all lost fees
incurred for the sale. This will result in the Non Paying Buyer
receiving a Strike, and potentially being kicked off eBay.
Region
Coding Information
Australian DVDs are coded in Region 4 format. All DVD
Players purchased in Australia will play Region 4 DVDs. Occasionally we
stock Region 1 (USA) DVDs, usually because a particular DVD is a popular
title which has not been released in Australian Region 4 format yet.
Region 1 DVDs will require a Multi-Region DVD Player. Some DVDs are
Region free / Region ALL / Region 0 which all mean there is no coding,
and will play in any DVD Player. The majority of DVD Players are capable
of playing Region 1, 4 and 0 DVDs these days, and if you are unsure
please consult your DVD Player manual, or conduct an internet search on
your DVD model. Every item we list will clearly state which Region the
DVD is coded for so there should be no confusion.
PAL / NTSC TV Formats
Australian
TVs display using PAL format as a standard but many these days are both
PAL and NTSC compatible. Our listings will mention what format each
particular DVD is. International customers, please take note of what
your TV is capable of displaying before purchasing
BLURAY
and HD DVD formats
BLURAY and High Definition DVDs were both released as new and
improved formats to the Standard DVD, with better overall quality.
BLURAY outsold HD DVD and as a result the production of HD DVDs was
ceased. Both formats require their own specific DVD players. BLURAY will
not play in a HD DVD Player and HD DVDs will not play in a BLURAY
Player. Neither will play in a standard DVD Player. Please ensure you
are buying the correct DVD format for the DVD Player you intend in
playing it in.
Refunds Policy
Refunds are given for items broken or
damaged in the post or
for faulty DVDs, upon
return of the item. Please purchase DVDs for your specific DVD player,
TV display format, and DVD player region code as all this information is
provided in the listings.
Local
Pick Up
For
insurance purposes Essential DVDs cannot offer local pick up as we are
not covered adequately for customers entering our stock rooms. All items
must be posted regardless of distance to
meet our insurers terms and conditions. We do not have a shop front,
this is strictly an internet based business.
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